Shipping Policy

At Chitralok Frames Studio, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping procedures, estimated delivery times, charges, and other essential details. This website is developed and managed by Web Forge Developers to ensure smooth order processing, tracking, and security.

Shipping Locations

Metro Cities: 5-7 business days
Tier-2 & Tier-3 Cities: 7-10 business days
Remote Areas: 10-15 business days
Delivery times may vary due to unforeseen circumstances like weather, courier delays, or local restrictions.

Processing Time

Orders are processed within 2-5 business days after payment confirmation.
Custom or bulk orders may require additional processing time, which will be communicated separately.
Orders placed on Sundays or public holidays will be processed on the next business day.

Estimated Delivery Time

We currently ship across India. International shipping is not available at this time.

Shipping Charges

Standard shipping charges apply based on the weight and delivery location.
Free shipping may be offered on specific promotions or for bulk orders.

Order Tracking

Once your order is shipped, a tracking number will be provided via email or WhatsApp.
You can track your order through our website or the courier partner’s tracking page.

Damaged or Missing Items

If your order arrives damaged or with missing items:
Report the issue within 48 hours of delivery by contacting our support team.
Provide images of the damaged product and packaging for verification.
After verification, we will initiate a replacement or refund as per our Return & Refund Policy.

Changes to Shipping Policy

We reserve the right to update this policy at any time. Changes will be posted on our website.

Contact Us

For any shipping-related queries, contact us at:
📧 Chitralok Frames Studio Email: chitralokframes@gmail.com
📞 Phone: 9075449044